Tools are not included in the kit. Installation only requires common household tools — a drill, a ladder and basic hand tools — with no specialised equipment needed, so most people already have everything on hand.
Beyond the pergola itself, a few potential costs depend on your specific project rather than being hidden fees:

Timber and roofing (timber pergolas only) — the brackets are included, but you source your own timber and roofing material locally, which keeps freight costs down.
Delivery — charged by size and location. Flat rates apply to bracket orders, and louvred pergolas range from $400 to $800 to metro areas. A crane truck, if required, or delivery to WA, TAS, NT and regional areas is quoted separately. Melbourne metro customers can ask about faster, cheaper local delivery.
Foundations — if you're installing on soil, grass, gravel or other soft ground, you'll need concrete footings or a slab first (footings are typically at least 450 × 450 mm). An existing concrete slab, decking or paved area usually needs no extra groundwork.
Stormwater connection — optional, and can be done during installation. We recommend a licensed plumber to ensure it complies with local regulations.
Building permit — if your site requires a permit, there may be council and consultant fees. We can recommend permit consultants and provide the supporting documentation.
Professional installation — optional; if you'd prefer not to DIY, installation through our partners is typically $1,000–$2,000.

If you're unsure what applies to your project, our team is happy to walk you through the full cost before you order.

OUTMOS pergolas are specifically designed for DIY installation. Over more than 10 years of product development, we have continuously improved the design to make installation simpler, faster, and more straightforward.

Most installations only require common household tools, such as a drill, ladders, and basic hand tools—no specialised equipment is needed. Most pergolas can be installed by two people in approximately 4–6 hours, depending on the size and site conditions.

Every pergola includes detailed installation instructions, and we also provide step-by-step installation videos. If you need assistance during installation, our experienced technical support team is available to provide guidance and help you resolve any questions along the way.

OUTMOS pergola brackets are designed to make building a timber pergola faster, easier, and more accurate—even for first-time DIYers.

• DIY friendly – No carpentry experience, complex joinery, or angle calculations are required. The brackets are pre-engineered, making assembly simple and reducing installation mistakes.
• Fast installation – Most projects can be completed by one or two people in a single day, compared with traditional timber pergolas that often require skilled trades and significantly more installation time.
• Save on labour costs – Because the system is designed for DIY installation, most homeowners can avoid the high cost of hiring professional carpenters.
• Strong and durable – Our brackets are manufactured from heavy-duty 3 mm steel with a durable powder-coated finish, providing excellent structural strength and long-term outdoor performance.
• Flexible design – You can choose the timber length and pergola size that best suits your outdoor space. We also provide sizing guides to help you calculate the required timber before purchasing.
• Professional-looking results – The pre-engineered bracket system creates clean, consistent connections, giving your finished pergola a neat and professional appearance while reducing material waste.

• OUTMOS provides FLAT SHIPPING RATES on bracket orders based on order total prices. Please note that we cannot deliver to P.O. boxes and require a physical address for shipping.
• For louvred pergolas, our standard shipping costs (directly to your home address) cover metro areas in QLD, NSW, VIC, SA, and ACT. The shipping cost for 3x3m and 3x4m pergolas is $400. For 3x6m, 4x6m, 3x7m, and 3x8m pergolas, the cost is $650. The standard shipping cost for heavy duty 3x5m and 4x4m pergolas is $650. For heavy duty 4x5m, 4x6m, 4x8m pergolas, the cost is $800.
  
  Please note: This shipping cost does not include crane truck delivery cost. If a crane truck is required for the delivery, additional cost will apply based on the actual charges from couriers.
• Melbourne Metro Same-Day Shipping Option: If you are in the Melbourne metro area, we offer local delivery that is faster and cheaper than standard shipping. Please contact us for a shipping quote.
• Non-Metro and Interstate Areas: If you are in WA, TAS, NT, or the regional and rural areas of the other states, please contact us to obtain a shipping quote before placing your order.

For more details, please refer to the Shipping Information page

Yes, you can pick up the items from our store in Melbourne. Alternatively, you could arrange the shipping yourself by selecting the pick-up option when checking out. 

Timber is not included because every timber pergola project is different. Customers may prefer different timber species, finishes, lengths, and styles depending on their budget, local climate, and design preferences.

Our pergola brackets are designed to suit standard timber sizes commonly available in Australia, so you can easily source suitable timber from local suppliers, timber yards, or retailers such as Bunnings.